provides 24/7/365 monitoring of all EV charging assets
Asset Visibility & Monitoring
Through our software-defined technology, service support teams proactively diagnose, troubleshoot, and restore services.
Atom Power will notify the you of any potential issues within 15 minutes of alert.
Atom Power will repair and restore all service in 6 hours for non-critical assets and 1 hour for customer-specified critical assets.
Remote Management and Localized Dispatch
Atom Power centrally manages and dispatches local field service teams to the site to resolve incidents and restore service.
Atom Power leverages an automated ticketing service powered by Zendesk to manage service requests